Graicx vs JobLogic.
The honest version.
Graicx is a facility-management platform for the people who run the estate. JobLogic is UK field-service software for contractors: quoting, jobs, certificates and invoicing, refined since 1998. They overlap, but they answer to different bosses.
Compared July 2026, from public materials. Spotted something out of date? Tell us and we will fix it.
The short version.
Graicx serves the estate. Statutory obligations attach to assets with computed status and evidence, every site carries one 3C Site Health verdict with the reasons ranked and each linked to its fix, occupants book their own appointments, and AI triage runs under rules you set on every plan. Pricing is flat by site with the whole platform included and unlimited front-line and subcontractor seats.
JobLogic serves the contractor. Its centre of gravity is commercial: quotes with schedules of rates, contract billing, consolidated invoicing, six accounting integrations and a restricted portal for subcontractors, with a well-established UK certificate library including gas and F-Gas. It is a strong system for businesses that sell and bill service work; planned maintenance and compliance sit above its entry tier.
Side by side.
| Capability | Graicx | JobLogic |
|---|---|---|
| Built for | The people running the estate: FM teams, coordinators, in-house engineers and their subcontractors, from a single site to a portfolio. | In their words: UK service contractors running contract-led operations across M&E, HVAC, fire and security, refrigeration and FM. |
| UK statutory compliance | Computed: obligations attach to assets by category and jurisdiction, each tracked as compliant, due soon, overdue or missing, with evidence and escalation. | Document-centric and genuinely deep on certificates: named UK gas certificate templates, an automated F-Gas logbook with refrigerant tracking, fire and water-hygiene forms, and a certificate-management product. |
| The site verdict | One continuously recomputed 3C Site Health verdict per site (Compliant, Coherent, Complete), with the drivers ranked and each linked to its fix. | Job, contract and profitability reporting with dashboards; no equivalent single site-health judgment is published. |
| AI | Milo reads every request, proposes category, priority and technician with a confidence score, and drafts closeouts; your no-code rules decide. Included on every plan. | A shipped AI dispatch product (Dynamic Scheduler, an add-on) and an AI summariser; their stated ambition is to build toward an agentic operating system. |
| Pricing model | Flat by site size, published openly: every plan is the whole platform, unlimited front-line and subcontractor seats, manager seats capped by tier. | Per user per month with a published entry price; planned maintenance, compliance and the customer portal sit in higher tiers priced on request, typically on 24 or 36 month commitments. |
| Occupants & requesters | A branded occupant portal with no app download: raise requests, book and reschedule real appointment slots, automatic status updates. | A customer portal for their clients: job status, certificates, quote approval and payment, plus job logging. |
| Mobile field app | Mobile web app, no app-store download, built for field conditions; photos, parts and time captured at the point of work, offline-tolerant. | Native iOS and Android engineer app; primary job data available offline, with full functionality typically requiring a connection (their wording). |
| Commercial workflows | Costs, parts and time captured on the work order; pricing and billing of client work is not the product’s centre of gravity. | A real strength: on-site quoting, schedules of rates, contract billing in advance or arrears, consolidated invoicing and six named accounting integrations. |
| Heritage & hosting | Built in the UK for UK estates; hosted in UK and EU regions; GDPR-aligned. Early, and honest about it. | Trading since 1998, Birmingham HQ, UK data-hosting and ISO 27001 claims, Vista-backed, and a large UK contractor customer base by their own count. |
Choose Graicx if
- You run the estate rather than bill for it, whether your engineers are in-house, subcontracted or both.
- You want compliance computed and judged, not only certificated and filed.
- You want one honest verdict per site, with the reasons ranked and each linked to its fix.
- You want the whole platform in every plan, flat by site, with unlimited front-line and subcontractor seats.
- You want AI on every plan that proposes while your explicit rules decide.
- Your occupants and residents should book and reschedule their own appointments.
Choose JobLogic if
- You are a service contractor selling and billing work: quoting, schedules of rates and consolidated invoicing are your daily bread.
- You need UK gas certificates out of the box, or an automated F-Gas logbook with refrigerant tracking.
- Your delivery model is subcontractor-heavy and you want a restricted-access portal for them.
- You want a long-established UK vendor with decades of field-service history.
- Accounting integration (Sage, Xero, QuickBooks and friends) is a hard requirement.
Switching? The Graicx migration kit handles the standard shapes: assets, locations, work orders, planned maintenance schedules, vendors and parts. We map your data, you check a dry-run preview, and your history comes with you.
Common
questions.
Who is each platform actually built for?
In their own words, JobLogic is built for UK service contractors running contract-led operations: M&E, HVAC, fire and security, refrigeration and FM businesses that quote, deliver and invoice work for clients. Graicx is built for the people running the estate itself: FM teams, coordinators, in-house engineers and their subcontractors, judged by whether every site is healthy rather than by jobs billed.
How do the compliance approaches differ?
JobLogic publishes strong certificate capability, notably UK gas certificates (CP12 and family) and an automated F-Gas logbook, built around forms, certificates and document storage. Graicx computes compliance: the platform knows which statutory obligations apply to which assets, tracks each one as compliant, due soon, overdue or missing, captures evidence at the job, and escalates before things lapse. One approach files the paperwork well; the other also judges the position.
How do the pricing models differ?
JobLogic prices per user per month with a published entry price, and places planned maintenance, purchase orders, compliance and the customer portal in higher tiers priced on request, typically on multi-year commitments. Graicx prices flat by site size with the entire platform in every plan: unlimited front-line and subcontractor seats, manager seats capped by tier, prices published.
Can we migrate from JobLogic to Graicx?
Yes. The migration kit handles the standard shapes: assets, locations, work orders, planned maintenance schedules, vendors and parts. We map your data, you check a dry-run preview before anything goes live, and your history comes with you.
See Graicx on your estate.
Send us your current process: a spreadsheet, a screenshot, a description of what breaks every Monday morning. We'll show you a working prototype on your data within a week. No contract required, no consultant jargon.
No obligation. We sign your NDA. Your data never leaves a UK or EU region.