Graicx vs MaintainX.
The honest version.
Graicx is a UK facility-management platform that judges whether each site is actually healthy, with statutory compliance computed rather than filed. MaintainX is a mobile-first CMMS with serious industrial scale. Which one fits depends on what you run: an estate with statutory duties, or a factory floor.
Compared July 2026, from public materials. Spotted something out of date? Tell us and we will fix it.
The short version.
Graicx is built for UK estates first. Statutory regimes such as F-Gas, LOLER, Legionella and fire safety are computed features with live status and evidence, not checklist templates, and every site gets one 3C Site Health verdict: Compliant, Coherent, Complete. AI triage runs under rules you set on every plan, and pricing is flat by site with unlimited front-line seats.
MaintainX describes itself as industrial AI built for the frontline: a polished mobile CMMS with a free entry tier, deep manufacturing integrations and a huge customer base, priced per user. It lists facility management as one of about fourteen industries it serves, and its compliance story is generic checklists rather than UK statutory features.
Side by side.
| Capability | Graicx | MaintainX |
|---|---|---|
| What it is | A facility-management platform for UK estates: work orders, PPM, statutory compliance and occupant self-service under one site verdict. | An AI-powered CMMS and enterprise asset management platform, positioned as "Industrial AI built for the frontline"; FM is one of ~14 listed industries. |
| UK statutory compliance | Productised: F-Gas, LOLER, Legionella, fire safety, Gas Safe, electrical, PAT and more attach to assets automatically, each with computed status, evidence capture and escalation. | Generic compliance language ("audit-ready records") plus a community template library; we found no published UK regime features as of July 2026. |
| The site verdict | One continuously recomputed 3C Site Health verdict per site (Compliant, Coherent, Complete), with the drivers ranked and each linked to its fix. | Dashboards and reports over maintenance KPIs (MTTR, MTBF, planned maintenance percentage); no equivalent single site-health judgment is published. |
| AI | Milo triages every request, scores its own confidence and drafts closeouts; your no-code rules decide what runs automatically. Included on every plan. | CoPilot answers from OEM manuals and history, plus AI reporting; these sit in the custom-priced enterprise tier per their pricing page. |
| Pricing model | Flat by site size, published openly: every plan is the whole platform, unlimited front-line and subcontractor seats, manager seats capped by tier. | Per user per month, with a free entry tier and a custom-priced enterprise tier; prices shown in dollars, no published UK price list. |
| Occupants & requesters | A branded occupant portal with no app download: raise requests, book and reschedule real appointment slots, automatic status updates. | Request portals via shareable links or QR codes with free requester accounts and email status updates; no published appointment booking. |
| Work orders & dispatch | Reactive and planned work in one system; smart dispatch scores every technician on skill, distance and workload, with the reasoning shown. | Strong digital work orders with mobile capture, meter-based PM triggers, parts and purchase orders; external work orders for vendors. |
| Mobile field app | Mobile web app, no app-store download, built for field conditions; photos, parts and time captured at the point of work, offline-tolerant. | Native iOS and Android apps with offline mode, QR scanning and in-app messaging. |
| Hosting | UK and EU regions; GDPR-aligned. | Their privacy policy states personal data is stored and processed on servers in the United States; GDPR compliance is claimed on their enterprise page. |
Choose Graicx if
- You run a UK estate where statutory compliance must be computed and evidenced, not tracked in checklists.
- You want one honest verdict per site, with the reasons ranked and each linked to its fix.
- You want AI that proposes while your rules decide, included on every plan rather than gated to a top tier.
- Flat, published, by-site pricing with unlimited front-line and subcontractor seats suits how your teams actually work.
- Your occupants should book and reschedule real appointment slots themselves.
- You want your data hosted in the UK and EU.
Choose MaintainX if
- You run manufacturing or industrial operations and want SAP-certified, SCADA and IoT integrations.
- You want a genuinely free entry tier and free unlimited requester accounts.
- Native iOS and Android apps with offline mode are a hard requirement.
- You want an AI assistant grounded in OEM manuals and are happy to buy their enterprise tier for it.
- The scale and social proof of a very large global customer base matters to you.
Switching? The Graicx migration kit handles the standard shapes: assets, locations, work orders, planned maintenance schedules, vendors and parts. We map your data, you check a dry-run preview, and your history comes with you.
Common
questions.
Does MaintainX handle UK statutory compliance?
We searched their site and help centre in July 2026 and found no published product features for UK statutory regimes such as F-Gas, LOLER, Legionella ACOP L8, Gas Safe, EICR or PAT. Their compliance story is generic checklists plus a community template library, which you could use to build your own UK checklists manually. Graicx ships those regimes as computed compliance: the applicable obligations attach to your assets automatically, each with a live status and its evidence.
How do the pricing models differ?
MaintainX prices per user per month across tiers, with a free entry tier, free requester accounts, and a custom-priced enterprise tier that carries its AI assistant. Graicx prices flat by site size (your maintainable asset count): every plan includes the whole platform, front-line and subcontractor seats are unlimited, and only manager seats are capped. Our prices are published on the pricing page.
Can we migrate from MaintainX to Graicx?
Yes. The migration kit handles the standard shapes: assets, locations, work orders, planned maintenance schedules, vendors and parts. We map your data, you check a dry-run preview before anything goes live, and your history comes with you.
See Graicx on your estate.
Send us your current process: a spreadsheet, a screenshot, a description of what breaks every Monday morning. We'll show you a working prototype on your data within a week. No contract required, no consultant jargon.
No obligation. We sign your NDA. Your data never leaves a UK or EU region.